AI Services Specialist Manager
AI Services Specialist Leader
Job Description
Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. Join our Technology Cloud Engineering teams at Oracle, where you will play a pivotal role in connecting customers with Oracle AI technology.
Oracle’s AI Services offering helps modernize applications and processes for organizations across the globe, with a range of deployment models and operational controls. We are seeking an EMEA leader who will manage and develop a high performing team of technical experts, including recruiting, hiring, and training new hires.
What You’ll Do
Leadership position for an established team. We seek an experienced Technical Leader to further develop a team of motivated customer specialists and capitalise on Oracle’s AI Services portfolio, supporting the broader sales team for inspiring customers to progress from identifying business problems to rolling out a solution.
- Lead and develop a team of technical experts including recruiting, hiring and training new Specialists
- Work with relevant sales leaders in supporting their team with deep technical expertise and help close business.
- Develop deep technical expertise within the team around AI Language, Vision, Document Understanding, Speech, Digital Assistant and other upcoming cloud offerings for Oracle AI Services
- Develop a strong interlock with the engineering team, ensuring that the Specialist team can develop deep expertise on upcoming new features and services
- Identify go to market challenges and facilitate access to this information for product engineering teams
- Pilot new technical features with customers
- Ensure compliance of internal processes and quality of team’s work
- Work towards positioning Specialists as industry thought leaders for their respective focus areas
You will manage a team of specialized resources that are able to:
- Identify business requirements together with customers and formalize them to facilitate a solution
- Craft proof of concepts and pilots adapted to customer requirements
- Provide expertise to other internal and external teams for achieving customer success
- Pilot latest features together with customers
- Document patterns, reference architectures, workshops in a standardized way, to be reused by global audiences
- Create compelling written assets proficiently, encompassing both external publications and internal documentation.
- Research and evaluate upcoming cloud initiatives to drive continuous improvement.
- Interact with all roles at customer – including CIO, CTO, IT Architects, technical staff and Business representative
- Make recommendations on integration strategies, use of pre-trained AI to modernise existing applications and create new ones
- Develops and delivers outstanding Oracle presentations and demonstrations. Lead aspects of the technical sales process. Advise internal and external clients on best practices related to the pre-trained AI domain.
- Guide customers in their application modernization journey through innovation.
Career Level - M3
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