Squad Lead for Digital Engagement Solutions
Division: Group Digital Capabilities (GDC)
Main objective of this Tribe is to deliver Euroclear customers frontend services and products, in a reliable and stable manner, to supervise their activities, enable reporting and allow transactions execution. Your role will be to lead two squads within the tribe:
DES Environment: focused on the environment on which our applications are running:
- Continuous improvements related to the test / production environments
- Test environment availability and maintenance
- Release support: no regression testing, performance testing, PPE & PROD launches
- Developer environment availability and maintenance
- Set up and maintenance of deployment pipelines
- Supporting projects with environment related topics
DES Asset Servicing: focused on functional delivery for asset servicing business line:
- Contributing to external and internal projects (Agile and Waterfall)
- Maintaining the documentation up to date
- Setting up new projects, accountable for design, estimations and delivery planning
- Predictable delivery, and also in line with IT Controls
- Proving production support within agreed SLA, and the correct delivery of PRB resolution
General Job description:
Working within corporate strategies and policy frameworks, leads & coordinates the activities of an IT organizational unit to meet company`s business requirements. These activities include the design and implementation of IT strategies, guidelines and procedures.
Your Role:
- Ensures (may ensure) that the design, selection, development and maintenance of business application systems are successfully integrated and operated within the company’s business environment
- Oversees (may ensure) the design and implementation of an assigned technology as well as the integration and performance of all local area networks for the organization
- Coordinates the use of internal technical support personnel and vendor support to provide higher levels of problem solving maintenance, and an efficient end-user support
- Leads (may lead) the management, monitoring, and improvement of both existing and new IT processes like organizational change, release management and incident management
- Manages a subset of a large organizational unit or an entity, having a direct and controlling impact on the results of this sub-unit, with accountability for the tactical direction and mid-term planning of the activities required to achieve these results
- Takes decisions based on judgment within the scope of the defined strategy
- Manages, motivates and assesses performance of a team of IT professionals
- Supervises and manages the performance of diverse activities that is precise as to content and objective and requiring awareness of related activities in order to operate within a short/medium time frame
- Outputs are subject to periodic review against targets
- Build the environment strategy of the future
- Improve, maintain and control the environment quality
- Manage the capacity for the squad, and how it is used on delivery for the squad
- Understand & managing delivery / team risks
- Support the team in the delivery and its preparation
Requirements:
- Good communication skills
- Being able to communicate/share information with technical and non-technical streams
- Decision-making capacity in sophisticated and uncertain environment
- In-depth understanding of business strategy, needs and challenges
- Deep experience in leading large and sophisticated program
- Ability to empower the team
- Servant leadership for the Tribe leadership and delivery teams
- Organizational skills and structured approach
- Autonomous in problem solving
- Demonstrated ability to influence key collaborators (various and high seniority)
- Holistic and strategic view
- Ability to translate strategic objectives into operational initiatives
- Breadth of business and technical understanding, gained over long exposure (over 10 years at least) to a wide variety of infrastructure and application projects, and the social skills to influence decisions taken at a very senior level
- Fluent in English
- Experience in working with international team spread across different locations
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